Approaches to Diagnostic Knowledgebase Development

 

CaseBank_Whitepaper_Knowledgebase_Approaches_outline.jpgA diagnostic knowledgebase contains fault and repair information derived from engineering design data, technical publications and real-world field experience.

Each type of data source requires a particular or specific approach:

  • Engineering and Design Data—Failure Modes and Effects Analysis (FMEA) and Built-in Tests (BITs)
  • Technical Publications—Fault Isolation Manuals (FIMs)
  • Field Experience
  • Hybrid Knowledgebases

 

 Download this white paper to learn about three potential sources of knowledgebase content, any of which can contribute to an effective and efficient troubleshooting process for even the most complex equipment and systems.