“Service Lifecycle: How Maintenance Drives Product and Service Design Excellence”
The connection between the front line of field service and product development is seemingly a vast canyon.
Do technicians report back to engineers about machine features on a daily basis?
Are design engineers meeting with service techs in regard to the latest and greatest innovation coming off the manufacturing floor?
When equipment or an asset goes down, does it have to result in a failure that extends beyond the event?
Learn the answers to these questions by filling out the form to the right and downloading the report.