Aberdeen Report

“Service Lifecycle: How Maintenance Drives Product and Service Design Excellence”


Aberdeen-Report.gifThe connection between the front line of field service and product development is seemingly a vast canyon.  
  • Do technicians report back to engineers about machine features on a daily basis?

  • Are design engineers meeting with service techs in regard to the latest and greatest innovation coming off the manufacturing floor?

  • When equipment or an asset goes down, does it have to result in a failure that extends beyond the event?

Learn the answers to these questions by filling out the form to the right and downloading the report.