Engineering’s Blind Spot - Feedback From the Field
Integrate Service and Engineering
Closed-Loop Service Lifecycle Management (SLM) is an approach to data exchange that ensures product development and product support share information about performance issues and product failures.
Benefits of Closed-Loop SLM:
- Faster diagnosis and repair
- Fewer unnecessary part removals
- Higher product reliability
- Better product designs
- Lower costs
- Faster identification of root causes
Download the white paper to learn how a Closed-Loop SLM system serves as the eyes and ears of engineering in the field.